🛡️ Safe Gaming

Responsible Gaming —
Your protection is our priority

At pu77 we believe gaming should be a source of enjoyment — never a source of stress or problems. Follow our responsible gaming policy and enjoy safely.

What is responsible gaming and why is it important?

Online gaming is a popular form of entertainment for millions of people. But like any entertainment, gaming remains enjoyable only when it is done in a controlled and mindful way. pu77 believes that responsible gaming is not just a policy — it is a commitment to every one of our users.

Responsible gaming means: setting your own limits on time and money, not viewing gaming as a source of income, and giving the highest priority to your mental and financial wellbeing. We want every user's experience on our platform to remain positive and safe.

Remember: Gaming is entirely for entertainment. Never bet more than you can afford to lose. pu77 never encourages you to play beyond your means.
⚠️ Age verification: Opening an account and gaming at pu77 is permitted only for those aged 21 or above. We follow an age verification process to prevent minors from accessing gaming.

Our protective tools

pu77 provides multiple effective tools to keep you safe. You can use each tool yourself from your account settings or activate them with help from our support team.

Set a Deposit Limit

Set a maximum amount you can deposit per day, per week or per month. If you exceed this limit the system will automatically block your deposit. The minimum deposit at pu77 is ৳100.

Financial Protection

Time-Out

If you want to take a break for a few days, you can temporarily suspend your account for 24 hours to 90 days. During this period no login or gaming will be possible, but once the period ends the account will be reactivated automatically.

Mental Wellbeing

Self-Exclusion

If you feel gaming is having a negative impact on your life, choose self-exclusion. This tool keeps your account closed from 6 months to permanently. During a self-exclusion period the account cannot be reopened — it is a firm commitment.

Long-Term Protection

Session Time Limit

Decide in advance how many hours you will play in one session. When the session limit is reached pu77 will automatically log you out and show a summary — how long you played and how much you spent. This awareness is the core foundation of responsible gaming.

Time Management

Loss Limit

Set a maximum amount you can lose on a daily, weekly or monthly basis. Once you reach this limit you will not be able to place new bets. This is one of the most effective ways to protect your finances.

Financial Protection

Reality Check

At set intervals pu77 will show you a message — how long you have been playing, how much you have spent and what your current balance is. This reminder keeps you aware and helps you avoid unintentionally long sessions.

Awareness

Warning signs of problem gaming

If any one or more of the signs below appear in your life, it is time to take them seriously. At pu77 we are here for you.

1
Trying to recover lost money

After every loss you think "this time it will work out" and keep placing bigger bets, continuing to play in an attempt to recover your losses.

2
Inability to set limits

You start by saying you will play "just a little more" but cannot stop — you are not respecting limits on either your time or your money.

3
Neglecting family and relationships

Gaming is causing you to lose focus on your family, friends or work, and it is leading to conflict with the people close to you.

4
Gaming with borrowed money or savings

You are spending money set aside for essential expenses or borrowed funds on gaming — this is a sign of serious financial danger.

5
Restlessness or irritability when not gaming

When you cannot play you feel irritable, restless or anxious — this is a clear sign of dependency.

6
Hiding gaming activity

You are hiding your gaming habits from family or friends or lying about them — shame or guilt is an important warning sign.

If you notice any of these signs: Please contact our support team. We are ready to help you without judgment. Talk to us 24/7 via live chat or email.

A simple guide to playing responsibly

Set your budget in advance

Decide before you start gaming — how much will you spend this week or this month. Treat it as an "entertainment budget", just like money you spend at the cinema or a restaurant. When that budget runs out, stop — do not try to recover the amount.

Track your time

Set a time limit before starting a gaming session and stick to it. During long sessions focus drops and the ability to make good decisions weakens. pu77's reality check and session limit features will help you with this automatically.

Keep your emotions in check

Do not game when you are under stress, feeling sad or going through a low moment. In that state it becomes hard to make sound decisions and the tendency to take greater risks increases. If gaming becomes a way to escape mental difficulties, take a break.

Respect your limits even after a win

Getting excited after a big win and placing even larger bets — then losing everything — is something that happens to many people. Even when you win, stick to the limits you set in advance. Enjoyment is the goal, not winning or losing.

Gaming is never a source of income

Online gaming is a form of entertainment — do not treat it as a regular source of income. Game outcomes are entirely random and no strategy can guarantee long-term profit.

Keep minors away

Never share your pu77 account password. If there are children or teenagers in your home, make sure they cannot access your account on your device. pu77 is for those aged 21+ only.

Need help? We are always here

There is no shame in talking about gaming problems. pu77's support team is available in Bengali, 24 hours a day, 7 days a week.

pu77 Support — 24/7

Contact us to activate deposit limits, self-exclusion or any responsible gaming tool. Our trained team will help you without judgment.

[email protected]
Live Chat — any time, in Bengali

Responsible Gaming FAQ

Log in to your account and go to the "Account Settings" or "Responsible Gaming" section. There you will find options to set daily, weekly or monthly deposit limits. Lowering a limit takes effect immediately, but increasing it requires a waiting period. Contact us via live chat or email for help.

Self-exclusion means you voluntarily block your account for a set period or permanently. You can choose from different durations — 6 months, 1 year or permanent. While self-exclusion is active, requests to reopen the account will not be accepted. This is an important decision — let us know via live chat and we will confirm the process for you.

No. Account registration and gaming at pu77 is permitted only for those aged 21 or above. Age is verified at the time of registration. If it is found that a minor is using an account, that account will be closed immediately and no funds will be refunded.

A time-out is a temporary break — from 24 hours up to 90 days. Once the period ends, the account becomes active again automatically. Self-exclusion is a longer-term step — from 6 months to permanent. During a self-exclusion period you cannot reactivate your account on your own. If you feel gaming is going out of control, self-exclusion is the right choice.

Ask yourself a few simple questions: Am I spending more than my budget? Am I hiding my gaming from people close to me? Am I playing more to win back money I lost? Do I feel restless when I cannot play? If the answer to any of these is "yes", pause for a moment and speak with our support team. A detailed list of warning signs is also provided on this page.

No. Activating deposit limits, session limits or a reality check does not close your account — it only restricts activity beyond the limits you set. Only a time-out or self-exclusion will pause login for a specific period. These tools are built for your benefit — there is nothing to worry about.

Enjoy safely —
Responsible gaming with pu77

Enjoy your favourite games using our protective tools. Slots, cricket betting, casino — everything in one place, safely.

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More information and support

Read the terms and conditions to learn our full responsible gaming policy. Visit our FAQ section for any questions or contact support directly.

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Support email: [email protected]  |  24/7 live chat support (in Bengali)

21+ only