pu77 Terms and Conditions

The meanings of the following terms used in these conditions are provided below:

• "pu77" or "Platform" — The pu77.lat website and all online gaming and betting services operated under it.
• "User" or "Member" — A person who uses the services through a registered account on the pu77 platform.
• "Account" — A personal profile created with the member's name, email and password.
• "Balance" — The amount of currency deposited into the account or received from winnings (Bangladeshi Taka — ৳).
• "Bonus" — Special offers, free credits or additional rewards provided by pu77.
• "Wagering Requirement" — The condition of placing a specified amount in bets before bonus funds can be withdrawn.

pu77 is an online gaming and betting platform operated for players in Bangladesh. We run slots, live casino, cricket and football betting, poker and crash games.

To register on the pu77 platform and use its services, you must meet the following conditions:

• You must be 21 years of age or older. This platform is operated for those aged 21 and above only.
• You must provide a valid and active mobile number and email address.
• Each individual may create only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be accurate, complete and current. Providing false information may result in account cancellation.
• You must conduct transactions using your own name and your own payment method.
• You may be required to participate in an identity verification (KYC) process. pu77 may request identity verification at any time.

It is your responsibility to ensure the security of your pu77 account. Follow the guidelines below:

• Use a strong password — a combination of uppercase and lowercase letters, numbers and special characters.
• Never share your login credentials (username and password) with anyone else.
• Always log out after logging in on a public or shared device.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Transferring, selling or leasing your account to a third party is prohibited.

The relevant member is fully responsible for any activity carried out using their account login credentials. pu77 is not liable for losses caused by unauthorized third-party access, unless it is proven to have resulted from a fault in our system.

4.1 Deposit Rules

• Minimum deposit amount: ৳100 (for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• Only payment accounts registered in your own name may be used.
• Deposits made through a third party are prohibited. Such deposits will be rejected and the account may be suspended.
• Deposit amounts are added to the account balance immediately, though minor delays may occur due to payment network processing.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally processed within 1 hour.
• Withdrawals can only be made to the payment method you used for your first deposit.
• While a withdrawal request is being processed, betting or participation in games may be temporarily restricted.
• Large withdrawals may be delayed if identity verification has not been completed.

pu77 provides various bonuses and promotional offers. All such offers are subject to the following terms:

5.1 Welcome Bonus

• New members will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000.
• A 25x wagering requirement must be met before bonus funds can be withdrawn.
• The welcome bonus can only be claimed once. Any attempt to claim the bonus through multiple accounts will result in all accounts being cancelled.

5.2 General Bonus Terms

• While a bonus is active, both bonus funds and real funds may be used to place bets.
• Specific games or game categories may apply toward meeting the wagering requirement.
• The conditions must be met within a specified period from the time the bonus is received.
• pu77 reserves the right to modify, suspend or cancel any bonus offer.
• If evidence of bonus abuse is found, the bonus and any associated winnings may be forfeited.

5.3 VIP and Loyalty Program

pu77's VIP program has 5 tiers — Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is available at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.
• Diamond: Up to 1.5% weekly cashback.

You can advance to higher VIP tiers through regular play and active participation.

All games available on pu77 — slots, live casino, cricket and football betting, poker and crash games — are governed by the following general rules:

• Each game has its own rules, which are visible in the game interface. Those rules are also considered part of these terms and conditions.
• If a game is left incomplete due to a technical error, pu77 may cancel that game round and return the bet.
• In sports betting, results are considered final once confirmed from official and recognized sources.
• If the result of an event is cancelled or not officially announced, pu77 may cancel the bet and return the funds.
• In the event of a disconnection during a live casino game, pu77 will rely on data and logs from the game provider.
• In the event of a dispute over a game result, pu77's decision will be considered final.

Any of the following activities are strictly prohibited on the pu77 platform. Violating these rules may result in account cancellation and balance forfeiture:

• Fraud and Manipulation: Artificially influencing game outcomes or using fraudulent methods.
• Software Misuse: Operating games through bots, automation software, scripts or artificial intelligence.
• Money Laundering: Using the platform to process or transfer illegally obtained funds.
• Bonus Abuse: Claiming bonuses through multiple accounts or false information.
• Hacking and Cyber Attacks: Attempting unauthorized access to the platform's systems, databases or security infrastructure.
• False Identity: Creating an account or conducting transactions using another person's identity.
• Assisting Minors: Helping anyone under the age of 21 to use the platform.
• Exploiting Technical Vulnerabilities: Intentionally exploiting any bug or error in pu77's system.

If evidence of any of the above activities is found, pu77 reserves the right to close the account without prior notice, forfeit the balance and notify the relevant authorities.

pu77 is committed to ensuring responsible gaming. We believe gaming is a form of entertainment — never a solution to financial problems.

• Players can set daily, weekly or monthly deposit limits on their account.
• If needed, a request can be made to temporarily suspend the account for a specified period.
• A self-exclusion facility is available for permanently removing yourself from the platform.
• If signs of gaming addiction appear, contact our live chat immediately for support.

To learn more about responsible gaming, read our Responsible Gaming page.

Protecting your personal information is our priority. pu77 follows the policies below:

• Your personal and financial information is kept secure through SSL encryption technology.
• Your information is never sold to third parties.
• Limited information may be shared when required by legal obligations, for fraud prevention or at the request of regulatory bodies.
• You have the right to know how your information is used.
• Requests to correct or delete information can be made through the support team.

For more details, see our Privacy Policy page.

10.1 Account Closure at Member's Request

You can close your account at any time by contacting our support team. Any remaining balance must be withdrawn before submitting an account closure request.

10.2 Account Closure Initiated by pu77

pu77 reserves the right to suspend or close an account under the following circumstances:

• In the event of a breach of any provision of these terms and conditions.
• If there is suspicion of fraudulent activity or money laundering.
• If false identity or information is provided.
• If proof of underage status is found.
• In the case of prolonged inactivity (after notice as per policy).

Upon account closure, any valid balance will be returned, except for bonus-related funds and any applicable forfeitures in the event of a breach of terms and conditions.

pu77's liability is limited or absent in the following matters:

• Internet disconnection: pu77 is not responsible for any game losses resulting from a user's internet connection issues.
• Third-party services: pu77 is not liable for technical issues caused by payment processors or game providers.
• Indirect losses: pu77 is not liable for claims of lost profits, lost opportunities, or emotional distress.
• Force majeure: pu77 is not liable for service disruptions caused by natural disasters, government directives, cyberattacks, or any other uncontrollable circumstances.

pu77 reserves the right to modify, update, or temporarily suspend its services, games, or features at any time.

pu77 reserves the right to modify these terms and conditions at any time. In the event of changes:

• The updated terms and conditions will be published on the platform and will take effect from the date of publication.
• For significant changes, members will be notified via their registered email or through a notification on the platform.
• If you continue to use the platform after the changes, you will be considered to have agreed to the new terms and conditions.
• If you do not agree to the new terms, you may close your account and withdraw any applicable balance.